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Our Warranty & Guarantee

Every project backed by written warranties, transparent agreements, and our commitment to getting it right.

What's covered

Warranty coverage by service

Industry-leading warranties across every service we offer.

Metal Roofing

50-year manufacturer warranty + 10-year workmanship guarantee

Material defects and failures
Colour fading beyond manufacturer specs
Installation-related leaks or issues

Flat Roofing

20-25 year manufacturer warranty + 10-year workmanship guarantee

Membrane defects and seam failures
Flashing and drainage issues
Workmanship-related ponding or leaks

Landscaping

5-year warranty on hardscape installations, 1-year plant guarantee

Settling or shifting of pavers and retaining walls
Plant replacement if properly maintained
Drainage system defects

Underpinning

Lifetime structural warranty (transferable) + 10-year workmanship

Structural integrity of underpinned foundation
Waterproofing membrane and drainage
Concrete and rebar workmanship

General Contracting

5-10 year workmanship warranty depending on scope

Structural framing and finishing
Plumbing and electrical (per code)
Material defects reported within warranty period
Why it matters

Our guarantee promise

Written Agreements

Every project starts with a detailed written contract covering scope, timeline, materials, and warranty terms. No verbal promises — everything in writing.

No Hidden Costs

Your quote is your price — no surprise charges. If scope changes are needed, we discuss and document them before any additional work begins.

Satisfaction Guarantee

We don't consider a project finished until you're satisfied. Your final payment is only due after a walkthrough where you approve the completed work.

The fine print, in plain English

What's covered

Included in warranty
Defects in materials supplied by Buildoreno
Workmanship errors in installation or construction
Structural failures related to our work
Leaks or water intrusion caused by faulty installation
Premature deterioration beyond normal wear
Not covered
Damage from severe weather events or acts of nature
Normal wear and tear over time
Modifications made by other contractors
Neglect or lack of recommended maintenance
Cosmetic changes due to natural material aging
Honest answers

Warranty questions, answered

Yes, our structural warranties transfer to new homeowners upon sale of the property. This adds value to your home and gives buyers confidence. Contact us to initiate a warranty transfer — we will update our records and provide documentation for the new owner.

Manufacturer warranties cover defects in the materials themselves — for example, a metal roofing panel that fails prematurely. Workmanship warranties cover our installation and labour — if a leak develops because of how we installed the roof, that is on us to fix at no cost to you.

Call us directly at +1 647-254-0877. We aim to respond within 24 hours and schedule an inspection within 48 hours. If the issue falls under warranty, repairs are completed at no charge. We keep records of every project, so we can quickly verify your coverage.

Warranties cover defects in materials and workmanship, not normal wear and tear. For example, a metal roof that develops a leak at a flashing point would be covered. Natural colour variation over decades would not. We are always transparent about what is and is not included.

We Stand Behind Every Project

Questions about
our warranty?

We back every project we complete. Book a free estimate or reach out to discuss warranty details or make a claim — we answer the phone after the cheque clears.

Call (647) 254-0877
Free on-site estimateLicensed & WSIB covered10-year written warranty

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